1) What is Shopniex.com?

Shopniex.com is the leading Business to Consumer E-commerce Site. It is an online retail that enables anyone from anywhere in Bangladesh and from around the world to purchase different items/products through online.

2) Do I need to sign up before buying any Offer/Product?

Yes. To buy any offer you do need to register onto our site. For registering you are required to share some of your basic information such As Name, Contact Number, Address ,etc

3) Why my card payment is failing?

You’re Card payment fails because of the reasons below –
– You have entered your ATM Pin ( Asked for I-pin from your Bank, not all bank need I-pin)
– Your card is not online activated
– Your Bank does not support online Transaction.
– 2 Factor Authentication may be a reason please ask your bank

4) How do I create An Shopniex.com Account?

To create an www.Shopniex.com account,
-Visit www.Shopniex.com.
-Click on the Register tab.
-Fill the required blank fields mentioning your email address, phone number and a password according to your convenience.
-Lastly click on “Submit” button and be a registered Shopniex.com member

5) What type of products do you sell online?

Answer: Shopniex.com offers a range of products starting from t-shirts,Shirt, electronics, books, shoes, apparels, kitchen appliances to toys, jewelry, accessories and many more.

6) Am I billed as soon as I join Shopniex.com?

Answer: NO. You are only billed when you place an order online to purchase any item from our site.

7) Is my info safe?

Answer: YES. We strictly maintain our customer confidentiality policy and DO NOT at any circumstance share personal information with any other third party.

8) Why should I subscribe to shopniex.com newsletter?

Answer: bagdoom.com frequently comes up with exclusive bonus and discount offers exclusively for www.Shopniex.com members. Through subscription to our newsletter, you shall get regular updates on our latest offers and discounts on a range of packages.

9) I’m a wholesaler/retailer – can I buy from you in bulk?

Answer: YES.  As a wholesaler you can buy in bulk quantity from us. In that caseemail your order at shopniex@gmail.com. Someone from our customer care team will get in touch with you personally for assistance on ordering process.

10) I want to make a purchase on shopniex.com, how do I do it?

First you need to register here: www.shopniex.com/customer/account/create/
Then visit the page where your desired product/s are displayed.
Click on your desired product. You shall now see a new page consisting all the product details. Fill up the quantity field and size (if applicable)
Now click on “Add to Cart”. If you want to continue shopping click “Continue Shopping” or if you want to checkout “View Cart and Checkout”.
While proceeding to checkout there will be payment options available from which you can choose one according to your convenience (bKash, cash on delivery, master/visa). You will also have to provide your shipping address (location where you want to get the delivery).
Finally click on “Place Order”

11) Does www.shopniex.com deliver outside Dhaka?

There are currently no outlets of shopniex.com apart from Dhaka. However due to public demand, we are working on establishing outlets over Chittagong and Sylhet in near future. Although, we deliver products anywhere in Bangladesh through our effective delivery team.

12) How can I feature my business on shopniex.com?

To feature your business on shopniex.com please visit shopniex.com and find feature business (www.shopniex.com/feature-your-business) and provide your information. You can also send a message outlining your proposal to our Facebook fanpage or email us at shopniex@gmail.com.

13) How to use the TK. 300 Or 500 coupon which I got after purchasing above TK. 2000?

You can use the coupon code while you checkout but this coupon will only work if these conditions are met:
If only your purchase value is equal or above TK. 2000.
‎This coupon is not applicable in Electronic and Gadget category.
Some brands may not support this coupon which will be immediately shown while applying this coupon.

14) Return Policy?

3 days free return under certain conditions.
See our Return Policy & Return Times Here
Return Reason Eligible Products
Wrong item All items
Changed Mind Fashion, Mobile Phones, Electronics, Computing
Damaged item Fashion, Mobile Phones, Electronics, Computing, Books, Bulky items

15) Bulky Items:

Kindly note that the bulky / heavy items cannot be returned, if you change your mind. Item can only be returned if a wrong item was delivered or item is damaged.

Bulky items include:  Ladis saree ,Threepice,TV, AC, Fridge & Freezers, Washing Machine, Desktop, Home theatre, Fitness machines, Gas Cooker & Oven

Unstitched/Customized products: RETURNS ARE NOT APPLICABLE

Books & Stationery: RETURNS ARE NOT APPLICABLE FOR THIS CATEGORY